Tag Archives: model de scrisoare

Model de scrisoare pentru părinții care vă vin în vizită

Aveți aici un model de scrisoare către cei de la Border Control, pentru situația în care vă vin părinții în vizită, nerezidenți în UK, utilă mai ales dacă nu vorbesc sau nu înțeleg engleză. Exemplul de mai jos este pentru mamă și îl puteți adapta cum doriți pentru orice rudă, funcție de situație și motivul vizitei.

“Dear Sir/Madam,

My name is [pui numele tău complet]. My mother [puneți numele mamei ca în pasaport] is travelling today to England to see us and her grand-daughter, as well as meeting the newborn baby [due date being – treceti due date].

My mother doesn’t speak English very well, so it might be dificult for you to communicate with her, I thought it would be helpful for me to write this letter. My mother will be living with us for the entire stay at the following address: [scrieti adresa], and her expenses will be covered by us during her stay. She is coming purely to visit us and spend quality time with her granddaughter, whom she misses very much. My mother will be staying for x weeks [treceti numarul de săptămâni] and has a return ticket for [treceti data].

Should you have any questions at all, please feel free to contact me and I will happily answer any question. My number is: [scrieti numarul de telefon]

Kind regards,

[Numele dvs]”

Model de complaint furnizor

În caz că aveți nevoie să faceți complaint la furnizori, și nu știti cum se face, pun aici un model după care să vă ghidați. Il adaptați după situația pe care o aveți.

Sam Hoolin

8 Park Avenue
Arlton
AL1 4CA

sam123@mail.com

01632 960001

British Power

24 Station Road
Giltham
GT16 3LP

25 May 2024

Type of supply: Dual fuel

Account number: A632145

Reference number: JH556612

To whom it may concern,

Re: Back-billing complaint

I am writing about a problem with how my account has been billed. This problem falls under Ofgem’s back-billing rules.

I have still not received my first bill at this address, despite contacting you several times to ask for one. I requested a bill on 3 April, 10 May and 7 June and moved into my new home on 10 March. I have spoken to you on the phone on several occasions and you have not issued a bill. I provided meter readings on the day I moved into the property and each time I spoke to you. I am unhappy with the level of customer service you have given me.

The Ofgem back-billing rules say I should only have to pay for 1 year’s energy use if I haven’t received an accurate bill for over a year. Please make sure that the Ofgem back-billing rules are applied to the balance on the account.

Please explain why you haven’t issued a bill and what you are able to do about the poor level of customer care I’ve received.

Please respond to my complaint in writing within 10 working days. If you fail to respond in this time, I will consider taking the matter further.

Thank you.

Yours faithfully,

Sam Hoolin”

updatat la data de 25 mai 2024

A.Drogoreanu&V.Dobrescu